VMSVisitor Management
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VMSVisitor Management

Secure, contactless visitor management for Indian gated societies, offices, and factories. DPDP Act 2023 compliant.

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Frequently asked questions

Clear answers on check-in, compliance, and how VMS works. Can't find what you need? Contact us.

Check-in & workflow

How does check-in work?

The host creates an invite and gets a one-time OTP or QR code, then shares it with the visitor (e.g. via WhatsApp). At the gate, the visitor enters the OTP or scans the QR, accepts the data-use consent (DPDP), and is checked in. The host is notified immediately. When the visitor leaves, the guard marks check-out.

What if a visitor arrives without a pre-invite?

Guards can register walk-ins: they select which resident the visitor is here to see, and the resident gets a notification to approve or reject. Once approved, the visitor gets the check-in details and follows the same OTP/QR flow.

Can we export who is inside the premises?

Yes. Authorized users can download a muster CSV from the dashboard with everyone currently checked in—essential for fire drills, emergencies, and safety compliance.

Compliance & data

Is VMS DPDP compliant?

Yes. We capture explicit consent at check-in, maintain immutable audit logs, and support data access and erasure requests under the DPDP Act 2023. See our Privacy & DPDP page for details.

Is data stored in India?

Data residency depends on your deployment. You can host the backend and database in India to meet localisation or internal policy requirements. Contact us for options.

Product & access

Who can use VMS?

Gated societies, corporate offices, factories, and campuses. Residents or hosts invite visitors; guards manage the gate; visitors check in with OTP or QR. Each deployment is isolated—you control your data.

Is there a mobile app?

We're building a native mobile app so residents and committee members can invite guests, approve walk-ins, and stay in sync with the web dashboard. Sign up for updates on our Contact page.

How do we share invites (WhatsApp, etc.)?

Invite links and OTP/QR codes can be shared through any channel—WhatsApp, SMS, or in person. For custom or business WhatsApp API integration, contact sales.

Society & committee tools

Can we publish notices to all residents?

Yes. Committee members can create society-wide notices from the admin workspace. Notifications appear in each resident’s inbox. If your deployment includes AI, you can optionally draft notice text from a title.

What is Meetings AI?

Committees can upload or record meeting audio, generate transcripts and summaries, and ask questions across past meetings—depending on your organisation’s AI and storage settings.

Do residents see buildings, flats, and nearby places?

Admins configure towers, wings, and flats so visits and household data stay consistent. When enabled, residents can browse categorized nearby services (e.g. pharmacies, ATMs) around the society.

What can residents do under “My flat”?

Typically: manage household members, log complaints, and track maintenance-related views—exact options depend on how your society enables modules.

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